All of our JaniFab cleaners are trained to know how to avoid breakage or damage while they clean your home. However, if something does get damaged, they will inform you immediately if you’re home. If not, they will leave a note explaining what happened. They will also alert their management so that JaniFab can address the situation with you as soon as possible. If the damage was a result of an accident or a team member’s negligence, JaniFab will quickly make a proper repair or provide restitution.
JaniFab cannot take responsibility for damage that results because items are not properly secured, hung, installed or put in a reasonably safe place. For example: Heavy mirrors or frames that is not hung with the appropriate hanger, furniture that is not stable or shelving easily moved when touched. If you have items that are extremely delicate, are very expensive or have deep sentimental value that you want handled with particular care or not at all, please make this clear on your Personalized Service Instructions.